Country Change Delivery Manager - Belgium

Job Description Do you enjoy working on complex problems and finding solutions to them? Does working on a large transformation programme appeal to you? Does working for an organisation who is a global leader in their field appeal to you? If so, we would love to hear from you. Position Overview We are seeking a resourceful and curious Country Change Delivery Manager as part of the Business delivery team on an international IT programme within the insurance industry. This role will support the Business Change Delivery Lead, to deliver new solutions to the country commercial risk business. You will be aligned to the delivery within country and will engage with local colleagues at all levels of seniority to effectively manage change into their country, their business, and their operational teams. This role will suit a Change Management professional in the wider change management sense using PROSCI or ADKAR methodologies. The best part - it's a hybrid role, giving you the flexibility to work at home and visit our offices in to meet with colleagues - it all depends on you and the moments that matter. What the day will look like Reporting to the Business Change Delivery Lead, you will be responsible for: o Ensuring successful business change management within the appropriate country by implementing the business change management approach. o Establishing and maintaining relationships with country business programme stakeholders. o Producing deliverables in support of the change management strategy to embed PMS replacement in the chosen country, including authoring of communications to distribute these deliverables. o Operating with a continuous improvement mindset, identifying ways to streamline efficiency, automation, and cost reduction in both country operational and programme delivery processes/deliverables. o Soliciting and acting upon feedback to adapt our methods and approaches to underpin successful change delivery with openness and transparency at every step. o Working with the Comms lead and team to produce impactful communications campaigns to support change management plans and influence the hearts and minds of stakeholders. Skills and experience that will lead to success o Change management experience in end to end change delivery from full lifecycle business change perspectives. o ADKAR or PROSCI methodology execution and implementation experience. o Experience of performing business service introduction activity outside of technology delivery. o Experience of waterfall, agile and product led delivery methodologies, concepts and tools (JIRA, Confluence, MS Azure DevOps). o Strong project planning skills and experience of MS Project, MS Office, and SharePoint tools. o Strong document authoring skills. o Emotionally intelligent, team player and servant leader for the in-country teams. o Excellent interpersonal and communication skills to build and maintain relationships with senior in-country business stakeholders and technical SMEs. o Flexibility to adapt to and work with diverse teams from different countries and cultures. o Confidence to influence and challenge to ensure programme outcomes and scope are identified, managed, and delivered. o Self-motivated and able to take leadership on areas of work assigned. o Ability to see the "big picture" plan and understand how the country specific delivery and approach fits within overall programme objectives. o Analytical ability to understand complex subjects and able to successfully communicate them to technical and business personnel alike. o Fluent in English and Dutch languages. o Ability to speak French, German would be beneficial. o Knowledge of Commercial Risk Insurance Broking preferred. Key Attributes o Analytical Thinker: Ability to analyse complex information and provide strategic insights in business friendly terms. o Collaborative Approach: Skilled in building lasting relationships and generating a culture of trust, teamwork and collaboration across diverse teams and cultures. o Adaptability: Thrives in a dynamic environment and quickly adapts to changes in project scope or requirements. o Problem Solver: Strong troubleshooting skills with a proactive approach to identifying and addressing issues. o Planning: Able to plan in detail and manage the operation of a delivery plan to control delivery outcomes. This role offers a unique opportunity to contribute significantly to the success of an International Programme for Aon an insurance market leader. The ideal candidate should possess a blend of technical expertise, excellent planning and organisational skills, business acumen, and exceptional communication skills to drive successful outcomes. Willing to travel - Belgium/Netherlands Virtual Eisen o Het betreft tijdelijke invulling van een reguliere functie die normaliter door werknemers wordt ingevuld. De opdracht leent zich daarom niet voor invulling op zzp-basis. Eventueel ge?nteresseerde zzp'ers kunnen zich op detachering- of uitzendbasis laten aanbieden door een bureau. Doorleenconstructies zijn nadrukkelijk niet toegestaan. Indien blijkt dat dit criterium niet naar waarheid door de leverancier is ingevuld, wordt de opdracht per direct be?indigd en komt alle mogelijke schade voor rekening en risico van leverancier o Indien kandidaat reeds een arbeidsverleden heeft binnen Aon wordt in het CV omschreven waarom kandidaat uitdienst is getreden o Candidate is fluent in English and Dutch (Professional) o Minimum 2 years in Change Management execution o Experience with either ADKAR or PROSCI methodology Wensen o De aangeboden kandidaat is geen ZZP'er maar betreft alleen een Detachant of een uitzendkracht o Candidate has experience with JIRA, Confluence, MS Azure DevOps and/or Excel o Candidate had knowledge of Agile and waterfall methodologies, this is mentioned on the resume o Candidate has projectbased workexperience, like working on timescale deadlines and priorities