International Offices Facilities Lead

PURPOSE OF THE JOB Create & ensure a safe & healthy, sustainable, attractive and inspirational work environment in our (international head) offices. Create an atmosphere that invites colleagues to collaborate and reflects our company culture, our Action values and supports our brand. DO's: o Office employee satisfaction o Office visitor satisfaction o Office costs o Compliance with legal requirements AREAS OF RESPONSIBILITY Offices strategy and policies o Builds a long term vision and plan for the development of the offices in line with growth and development strategy of the company (future-proof). o Develops and maintains policies in relation to working at office, such as hybrid working, parking, use of office facilities and equipment, etc. o Creates an office environment as the place to be, the workplace motivates colleagues to meet and collaborate in the offices on a regular basis. o Ensures legal requirements are met and pro-actively keep up to date with local legislation and office development. Office culture/ way of working o Actively monitors and steers on embedding the ACTION culture, brand and values in the office environment. o Develops and implements guidelines on ways of working at the office, such as guidelines on effective collaboration and meetings, guidelines for use of working spaces, meeting rooms, etc. Offices lay-out, look and feel o Cooperate closely with (internal) services providers, ensure the office environment is safe, healthy, attractive, sustainable and inspirational. o Align with IT department to ensure office equipment is installed and working in a timely manner. o Align with marketing & communications on office communication/narrowcasting. o Responsible for office lay-out & design (workplaces, meeting rooms, focus rooms, call cabins, pantries, etc.) and allocation of work space to departments. o Monitors proactively and optimises office lay-out where needed and is constantly looking for improving the work place / office. o Proactively seeks feedback and is the go-to-person for feedback and requests from the business/office users concerning office lay out & functionality. Office reception and facilities o Is responsible for reception desk. Ensures all office visitors (colleagues, suppliers, etc.) feel welcome. o In close cooperation with (internal) services provider, ensure optimal offering (healthy & diverse offering) and service in company restaurant, in line with Action sustainability goals. ACTION VALUES o Customer orientation o Cost consciousness o Teamwork o Discipline o Simplicity o Respect COMPETENCIES (LEVEL 3) o Expertise o Set the example o Communication skills o Proactivity o Execute with pace and urgency o Result orientated o Trusted partner REQUIREMENTS - HARD SKILLS o Undergraduate (Bachelor's) level position (preferably with a degree in the field of Facilities Management); o Experience: +10 years of allround experience in Facilities of which at least 3 years in retail. Preferably a hospitality background; o Excellent command of Dutch and English languages, both verbal and written; o Flexible and willingness to travel occasionally (national and international). o Drivers license. REQUIREMENTS - SOFT SKILLS o Within the responsibilities of the position, actively investigates the needs and wishes of the internal clients and delivers, when possible, even more quickly than agreed or expected. o Ability to deal with feedback from internal customers in a customer-friendly and confident way. Balances customer interest and overall company interest. o Proactively puts forward proposals in order for processes to run efficiently with regard to working in the offices. o Ability to work both independently and as part of a team. Is positive and supportive towards colleagues and asks for help when needed. o Is highly organized, knows how to structure work and projects, meets all agreements within deadlines and according to guidelines. o Flexible and able to deal with continued change. o Able to effectively interact with internal and external stakeholders at all levels. Organizational sensitivity, sense of mutual relationships. o Pro-active, hands on mentality. o Able to switch from strategic to operational issues/topics. o Able to build efficient and effective relationships on all levels in the organization. LET OP! Contact met Action/hiring manager naar aanleiding van deze aanvraag is niet gewenst! Gesprekken zullen plaatsen vinden 24.10 donderdagochtend of 25.10 vrijdagochtend. De externe wordt 4 dagen op kantoor verwacht in zwaagdijk, ervaring met SAP is een pre. Graag ontvangen wij een onderbouwing in de opmerkingen met ook de woonplaats, wij zijn de beoordelingscriteria vergeten toe te voegen en kunnen deze achteraf niet meer inladen. Eisen o Als leverancier/ZZP'er heb je kennisgenomen en ben je akkoord van de leveranciersvoorwaarden die van toepassing zijn voor een opdracht bij Action. Deze zijn terug te vinden op www.hiringdeskaction.nl o Indien van toepassing: Het betreft tijdelijke invulling van een reguliere functie die normaliter door werknemers wordt ingevuld. De opdracht leent zich daarom niet voor invulling op zzp-basis. Eventueel ge?nteresseerde zzp'ers kunnen zich op detachering- of uitzendbasis laten aanbieden door een bureau. Doorleenconstructies zijn nadrukkelijk niet toegestaan. Indien blijkt dat dit criterium niet naar waarheid door de leverancier is ingevuld, wordt de opdracht per direct be?indigd en komt alle mogelijke schade voor rekening en risico van leverancier o De aangeboden kandidaat is geen ZZP'er maar betreft alleen een Detachant of een uitzendkracht