Tom

25 years in the Software & B2B SaaS space, mainly in Customer Service and Customer Operations and Revenue Operations roles. I'm a polyglot known for delivering highly complex projects and building teams with relentless energy. Transformation is my craft, customer success my passion. I deliver end-to-end results: from strategic vision to a hands-on plan and work in the field. Today I'm Head of Revenue Operations at Corilus. Prior to this I Salesforce consultant at Kunstwerkt, Director Customer Operations and Digital Transformation at Dun & Bradstreet and I spent almost 16 years at Selligent. As consultant, project manager and service director I implemented CRM and Marketing Automation systems at startups, medium sized and large companies. Amongst many other successful projects are Akzo Nobel, T-Mobile, Samsung, Bol.com and Zalando. Along the road I also successfully co-founded 2 SaaS startups: Funkytime in 2016 and Cerables.com in 2019.