Customer service support
Opdracht ID: 40104
Budget: € 150 tot € 0 p.u.
Geplaatst: 18 Apr
Reacties: 0
Locatie: , België
Laatst gewijzigd: 5 Aug
Status: Open
Customer Service Representative (CSR) acts as the primary point of contact, providing support, resolving complaints, processing orders, and offering product information via phone, email, or chat. Key duties include managing customer records, updating accounts, processing returns, and maintaining high satisfaction levels. Essential skills include active listening, empathy, clear communication, and proficiency in CRM software.